This scheme is valid in HONG KONG only. If you would like to apply the Maintenance Scheme, please fill in the following form. We will handle your application accordingly.

*These fields must be filled.

Customer Information

Name *
Region *
Address *
District *
Room Floor
Block Building
Street no. Street
Phase Estate
Home Phone No.
Address *
Contact No. *
Fax No.
Email Address *
Confirm Email *

Product Information *

If the warranty was expired, on-site service fee will be charged. (For details, please see Repair Charges).
Details please see the Maintenance Fee, and Terms and Conditions of Maintenance Scheme.

Product Type *
Model No.
Warranty Card No.
Serial No.
(If you are not sure about the serial no., please take a look at the sample.)
Date of Warranty / Maintenance Scheme Expiration / / (yyyy/mm/dd)(e.g: 2013/01/01)
We may request customer to provide the relevant documents.
Captcha *
Refresh captcha 

I declare : I have read and understood the privacy statement, and the below statement and agree to be bound by the same.

To provide you with our variety of sales, after sales services, product promotion as well as related services, we may use your personal information including name, address, phone number, fax number and e-mail address for the following purposes.

  1. Providing daily operation of our service.
  2. Conducting customer, electrical appliances and service surveys.
  3. Direct marketing of electrical appliances and services subject to the requirements of the Personal Data (Privacy) Ordinance.
  4. Handling customer complaints and inquiries.
  5. Provide to the service vendors.

If you do not wish to receive any promotion information of direct marketing (excluding the service information of Arçelik Hitachi Home Appliances Sales Hong Kong Limited) please send letter in writing to: Arçelik Hitachi Home Appliances Sales Hong Kong Limited, Service Administration Department (Customer Service), 18th Floor, Ever Gain Centre, 28 On Muk Street, Shatin, N.T., Hong Kong (Please state name, address, contact number and "Do not wish to receive promotion information"). We will renew our record, and stop using your personal data or records for direct marketing. No charge will be collected on such procedure.


Company reserves the right of acceptance for the application of Maintenance Contract Renewal.

If you have another maintenance contract renewal, please cick "Add"